SMS Consent Communication
By providing your telephone number and opting in to receive SMS messages from Vie Village, LLC, you consent to receive text messages from Vie Village related to your inquiries, appointments, services, and other communications for which you have provided consent.
Information collected as part of the SMS consent process, including telephone numbers and SMS opt-in information, will not be shared with third parties for their own marketing purposes.
Types of SMS Communications
If you have consented to receive SMS messages from Vie Village, LLC, you may receive messages related to:
Appointment reminders and confirmations
Follow-up messages regarding inquiries, tours, and appointments
Responses to questions or requests for information
Communications regarding services and resident or family-related matters
Administrative or billing-related communications, when applicable
Occasional promotional or informational messages, when applicable and where permitted by law
SMS messages will only be sent in connection with the purposes for which you have provided consent.
Message Frequency
Message frequency may vary depending on the type of communication and your interactions with Vie Village. You may receive occasional messages when you have an active inquiry, appointment, or other ongoing communication with us. We do not send a fixed number of messages per week.
Potential Fees for SMS Messaging
Message and data rates may apply depending on your mobile carrier and wireless plan. Vie Village, LLC is not responsible for any charges imposed by your mobile carrier.
Opt-In Method
You may opt in to receive SMS messages from Vie Village, LLC by providing your mobile telephone number and affirmatively selecting the SMS consent option on our website forms or other Vie Village forms that include an SMS consent disclosure.
You may also opt in by texting Vie Village first, when that option is made available.
Consent to receive SMS messages is not a condition of purchasing any goods or services from Vie Village.
Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from Vie Village.
After you send STOP, you may receive one additional message confirming that your request has been received. After that, you will no longer receive SMS messages from us unless you opt in again.
You may also contact Vie Village directly to request removal from our SMS messaging list.
Help
If you are experiencing any issues with our SMS messaging service, reply HELP to any SMS message you receive.
You may also contact Vie Village directly through our website at:
https://www.vievillage.com/contact/
or call us at (703) 651-2140.
Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or contact Vie Village at (703) 651-2140.
Message frequency may vary.
Our Privacy Policy is available at:
https://www.vievillage.com/privacy-policy/
Our Terms of Use, including these SMS Terms and Conditions, are available on our Terms of Use page on the Vie Village website.
